Privacy Policy

Bhutan Soul Tours and Travels is dedicated to safeguarding our customers' and website users' personal data. We gather and handle personal information in compliance with Bhutan's tourist laws and relevant legal requirements as a licensed tour operator doing business in the country. This Privacy Policy describes how we gather, use, share, and protect your data.

Information We Collect

We may gather the following data in order to plan and oversee your trip to Bhutan:

• Complete name (as on the passport)
• Details of the passport and nationality
• Gender and date of birth
• Contact details (address, phone number, and email address)
• Travel dates and preferred itineraries
• Details of the flight
• Details of the payment
• Contact information for emergencies
• Health data pertaining to hiking or travel safety (if willingly supplied)

This information is necessary for visa processing, permits, bookings, and compliance with Bhutanese tourism requirements.

Why we Gatheri Information

We gather and utilize your data in order to:

• Handle travel permits and visa applications for Bhutan.
• Give the Royal Government of Bhutan the Sustainable Development Fee (SDF).
• Organize lodging, travel, guides, and the logistics of trekking.
• During tours and treks, make sure everyone is safe and prepared for emergencies.
• Share trip updates and confirmations of reservations.
• Respect your legal and regulatory responsibilities.

Sharing of Information

We may share relevant information with:

• Government authorities for visa and permit processing
• Hotels, airlines, transport providers, and trekking service partners
• Licensed guides and operational staff directly involved in your trip

We do not sell, rent, or trade personal information to third parties for marketing purposes.

Data Protection and Security

Bhutan Soul Tours and Travels protects personal information from abuse, disclosure, loss, and unauthorized access by implementing appropriate administrative and technical safeguards. Only authorized personnel in charge of handling travel plans have access to personal data.

Payment Security

Through approved financial channels, payments are handled. We don't keep private banking or credit card information longer than is necessary for accounting and verification.

Website Usage and Cookies

Cookies and analytics tools may be used on our website to enhance user experience and track site performance. These tools don't gather private or sensitive data. If desired, users can turn off cookies in their browser's settings.

Data Retention

We only keep personal data for as long as is required to deliver services and meet legal and regulatory requirements in Bhutan. Data is safely erased or archived when it is no longer needed.

Your Rights

Subject to legal restrictions, clients may ask for access to their personal data, the correction of inaccurate information, or an explanation of how their data is used.

Policy Updates

Bhutan Soul Tours and Travels maintain the right to amend this privacy statement to take into account modifications to laws or business procedures. We'll post updated versions on our website.

Contact Us

Please use our proper ways to contact Bhutan Soul Tours and Travels with any issues about this privacy statement or your personal data.