Privacy Policy

At Bhutan Meonyul Tours & Travels, we value your trust and are committed to protecting your personal information. As a licensed tour operator in the Kingdom of Bhutan, we collect Sand process data strictly to facilitate your travel arrangements and comply with national regulations.

Information We Collect

To organize your trip and fulfil legal requirements (such as visa processing), we collect the following:

• Personal Identification: Full name, gender, date of birth, and nationality.
• Travel Documents: Scanned copies of your passport and passport-sized photographs.
• Contact Information: Email address, phone number (WhatsApp), and physical address.
• Flight & Itinerary Details: Arrival/departure dates, flight numbers, and preferences for trekking or cultural tours.
• Payment Information: Details required to process your tour payments and the Sustainable Development Fee (SDF). We do not store full credit card numbers on our local servers.

How We Use Your Information

We use your data exclusively for:

• Visa Processing: Submitting applications to the Bhutan Department of Immigration and the Department of Tourism.
• Bookings: Securing your flights (Druk Air/Bhutan Airlines), hotel accommodations, and permits for restricted areas.
• Communication: Sending you itinerary updates, packing lists, and emergency contact information.
• Safety: Ensuring our guides have the necessary health or emergency contact info for high-altitude trekking.

Data Sharing

We do not sell or trade your personal information. We only share your data with:

• Government Authorities: The Department of Tourism and Department of Immigration (Ministry of Home Affairs) for your official visa and SDF clearance.
• Service Providers: Local hotels, airlines, and transport providers necessary to fulfil your booked itinerary.
• Legal Compliance: If required by the laws of the Kingdom of Bhutan.

Data Security

We implement industry-standard security measures to protect your data from unauthorized access. Since Bhutanese visas are processed through an online system, we ensure that digital copies of your passport are stored securely and deleted after your trip is completed, unless you request otherwise for future bookings.

Media & Photography

During our tours, we may take photographs or videos for promotional use on our website or social media. However, if you do not wish to be photographed or have your image shared, please inform your guide or contact us via email at the start of your tour.

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request the correction of any inaccurate data.
• Request the deletion of your data once your travel and legal obligations (visa records) are concluded.

Contact

In case there are any doubt regarding the above stated privacy please feel free to contact us, our team will be there with prompt response for your help.